Maintenance without the phone tag
Tenant maintenance apps fail at the front door: your tenant won't download an app and won't remember a password at 11pm when the toilet's running. So requests come by text, and your records live in a message thread you'll never find again.
LetsGoLandlord gives every unit a permanent magic link. Text it once, tape it inside a cabinet — tenants open it, describe the problem, attach photos, done. No app, no login. You get a structured ticket with a timeline.
Agent triage:plumbingMEDIUM
Today 9:12 AMTenant filed with 2 photos
Today 9:12 AMAI triaged · suggested reply drafted
Today 9:40 AMYou: “Plumber scheduled Thursday 10–12”
AI triage before you even look
Every new ticket arrives categorized (plumbing, electrical, HVAC…), prioritized conservatively — 'urgent' means actual emergencies — and summarized in one line, with a suggested reply ready to send. 'Water everywhere' becomes a plumbing/urgent ticket before your phone buzzes.
The record that protects you
Photos, timestamps, status changes, and every update in one timeline per ticket. When a dispute, an inspection, or an insurance claim asks what you fixed and when, the answer is a link, not an archaeology dig.
Alerts where you already are
New tickets ping your email and — if you connect it — Telegram, instantly. The AI triage line rides along so you can judge urgency from the notification.
Frequently asked questions
Do tenants need an account?
No. The magic link is the whole front door — open, describe, attach photos, submit.
What stops random people from spamming the link?
Links are unguessable per-unit URLs with rate limits. If one leaks, regenerate it in a click.
Can tenants see status updates?
Yes — the same link shows their request's status and your public updates. The optional tenant portal shows history too.
How good is the AI triage?
Deliberately conservative: it categorizes and summarizes every ticket, and reserves 'urgent' for genuine emergencies (active leaks, no heat, safety). It can't close or edit anything — it only annotates.
See your rent roll build itself
14-day free trial. Every feature. No credit card.
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